Support


Online Video Clinic Help

1. Do I need any special software to access an Online Video Clinic?

If your computer is less than 5 years old, you probably have everything that you need, pre-installed on your machine.

All online clinics can be viewed as streaming videos, directly through your browser while your connected to the Internet.

If you're having any problems accessing the videos, here are a few downloads you may need.

To watch the streaming videos, we recommend using the latest version of the Google Chrome or Firefox browsers (both are free).

 

2. Can I download the videos to my hard drive?

Due to our licensing agreements and copyright regulations, we can only allow the videos to be accessed inside our members area. Unfortunately, we cannot allow the videos to be downloaded to other hard drives or servers.

If you need to access the videos on the go, we recommend using a mobile device with Wifi or 4G LTE access. The entire members area is mobile-friendly, so you can easily access and stream the videos using your smartphone or tablet.